Welcome to our Sleep Coach page, where we are committed to helping you achieve restful and restorative sleep through personalized support and expert guidance. Our dedicated team of sleep coaches is here to assist you in navigating your sleep therapy journey quickly and confidently.
Our mission is to provide personalized sleep coaching tailored to each patient’s needs. Whether you’re starting therapy for the first time or seeking ongoing support, our coaches are dedicated to helping you succeed with long-term PAP therapy.
What Our Sleep Coaches Do
Review All Patients Who Go Through the Setup Process
Our coaches carefully evaluate each patient’s initial equipment setup and therapy data to ensure everything is properly configured and working optimally from day one, setting the foundation for successful long-term therapy.
Conduct Compliance Coaching Outreach
We proactively reach out to patients to monitor their CPAP usage, encourage consistent therapy adherence, and provide personalized guidance to help them meet their treatment goals and insurance compliance requirements.
Troubleshoot Mask and Device Issues
When patients encounter problems with mask fit, air leaks, discomfort, or equipment malfunctions, our coaches provide expert technical support and practical solutions to resolve issues quickly and keep therapy on track.
Available for Patients Who Have Problems with Therapy
Our dedicated coaches are accessible whenever patients need help, offering ongoing support, answering questions, and addressing concerns that arise throughout their sleep therapy journey to ensure they never feel alone in their treatment.
Who We Serve
New Patients
The learning curve to overcome PAP therapy can be daunting for new patients, so our team strives to make the transition as seamless as possible. Our devoted Sleep Coaches will guide new users to success.
Even if you have been a patient with us for a while, if there’s an issue with your machine or data, our team is here to help. We work with you to quickly identify and resolve problems, ensuring your therapy remains adequate and uninterrupted.
Our commitment to personalized support sets QDME Complete apart from others. Our Sleep Coaches provide individualized direction and support, ensuring each patient’s unique journey is catered to.
Ongoing Support and Follow-Up Care
Compliance Journey: Educational outreach for the first 90 days of therapy.
Sleep Coach Report Card: Personalized usage reports that provide targeted support and direction for patients struggling with treatment.
Patient Resources
Explore our blog for articles from the compliance journey. These resources cover common challenges and easy troubleshooting tips to help you succeed with your therapy.
We measure our success with multiple data points, including compliance percentages over time and compliance comparisons with and without AirView. Our metrics demonstrate the effectiveness of our sleep coaching program.
myAir™ by Resmed
React Health Plus
Talk to a Sleep Coach
Have questions or need support? Contact us via phone at 888-276-3237 Option 5, email at sleepcoach@qualitydme.com, or use the form below. Our team is dedicated to responding promptly to ensure you receive assistance.